Pricing & Delivery

Description of Goods

Bumblee’s Preserves produce artisanal small batch traditional & modern flavour preserves; Jam, Chutney, Marmalade, Pickles, Vinegars/Shrubs, Dressings & Oils.

Availablity

We endeavour to keep our stock levels up to date as much as possible. All items are subject to availability, should your goods be unavailable we will inform you as soon as possible.

Prices & Payment

All prices are quotes including VAT. While we try to ensure accuracy, errors may occur. If we discover an error in the price of ordered goods we will inform you as soon as possible and give you the option of either revising your order with the price corrected or cancel.

If you cancel or we are unable to make contact with you we will treat the order as cancelled & refund the goods in full.

All payments are processed securely via Square. Bumblee’s Preserves have no access to your card details.

Despatch

We aim to despatch your order within 4 working days (Monday – Friday; excluding Bank Holidays). However during December it may be longer, due to seasonal orders.

Delivery

Our Website is only intended for use by customers resident in England, Wales, Scotland and Northern Ireland (the United Kingdom).

We can, in our sole discretion, accept orders from individuals located outside the United Kingdom and ship overseas subject to you paying for the additional shipping or postage costs.

Standard UK deliveries below 2kg will be made via Hermes or Royal Mail. Over 2kg will be made via Hermes or another courier we deem appropriate, no specific delivery dates or times are provided.

Deliveries will be made between the hours of 8am & 6pm, to the address provided by the customer. Our packages will not fit through a standard letter box, so please ensure the address provided will have someone there to accept delivery.

Should the occupier be out when delivery is attempted, a card will normally be left for either collection or for the delivery to be reattempted. Failed delivery attempts due to no one to receive delivery at the supplied address or unclear, incorrect, incomplete address details, may incur additional charges & are not covered in the delivery cost.

We regret deliveries cannot be made to P O Box numbers or an address containing a P O Box number.

UK Mainland Delivery Charges (excludes Northern Ireland, EIRE & Scottish Isles)

.1kg – 2kg             £4.40

Over 2kg              £9.90

Deliveries within Somerset are made via local delivery company & will take up to 5 working days from dispatch.  You can select the standard delivery rate rather than the “Flat Rate” (£4.40) so your order is sent via Hermes or Royal Mail.